Refund & Delivery Policy

1. No refunds for change of mind

Because access is granted immediately on payment, we do not refund a plan because you changed your mind, no longer need it, bought the wrong plan, did not use it, or are unhappy with your score. Deleting your account or closing it does not entitle you to a refund.

2. When we will fix or refund

We will make it right in these cases:

• Duplicate or excess charge: you were charged more than once for the same plan. We will refund the extra amount.
• Paid but no access: your payment succeeded but your plan did not unlock. We will first unlock it; if we cannot, we will refund you.
• Failed transaction: money was debited but the payment did not complete. Such amounts are normally returned automatically by your bank or Razorpay.

To report a problem, email varcdrill@gmail.com within 7 days of the payment, from your registered email, with the Razorpay payment ID and the date and amount. Approved refunds are sent to the original payment method within 5 to 7 working days; the time it takes to show in your account depends on your bank.

3. Cancellation and plan changes

Plans are one-time payments, not subscriptions, so there is nothing to cancel and you will not be charged again. Each plan is a separate purchase; buying a higher plan later is charged at that plan's price, with no credit for a plan you already hold.

4. Delivery

VARC Drill is a digital service. There is no physical shipping. Your plan is activated on your account right after payment is confirmed, usually within a minute and in any case within 30 minutes. Sign in with the same account you paid from to use it on any device. If your plan has not appeared after 30 minutes, contact us at varcdrill@gmail.com.

5. Chargebacks

If you have a problem with a payment, please contact us first so we can resolve it quickly. Disputing a valid purchase with your bank may result in your access being suspended while the dispute is reviewed.